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About Our Office

Richland & Pasco, WA Orthodontics

At Ostler Orthodontics located in Richland and Pasco, WA, Dr. Scott Ostler and his team are committed to providing you quality and affordable orthodontic services in a friendly, caring office environment. We want to improve your smile and confidence with a treatment plan that specifically resolves your individual orthodontic needs. We specialize in braces, especially Invisalign treatment and Damon System braces, so we can straighten your teeth and provide you with lasting, beautiful results.

 

Our Mission

Our commitment is to our patients and their families, their comfort and well-being. We strive to make every person part of our practice family and treat them as if they were our own family members.

At Ostler Orthodontics we know what a significant difference in health and self-esteem a beautiful smile can make, which is why we are dedicated to giving each of our patients the beautiful, straight smile they deserve! Our highly trained team strives to provide the highest quality of orthodontic care to our patients in the Tri-Cities Washington area. Our reputation of achieving excellent orthodontic results has spread, and as a result, we also take care of families from the greater Hermiston, Prosser, Sunnyside, as well as Walla Walla areas.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours’ notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Finance

It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Our office accepts payments by cash, checks, and Visa, MasterCard and Discover credit cards. We also offer no-interest financing through our office and low-interest financing through CareCredit. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Insurance policies vary, so we will review your insurance to determine the appropriate course of action.

Once treatment has started, we will file your claims. To help us with your insurance filing, please complete the insurance questions on our questionnaire.

Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.

  • Frequently Asked Questions Regarding Insurance [PDF]

Contact Us

We offer patients in the surrounding towns of Richland, Kennewick, and Pasco, WA high quality orthodontic services including Damon System Braces, Invisalign, and Invisalign Teen. Please feel free to contact our tri-cities orthodontic offices to schedule an appointment with us today so we can begin improving your best asset, your smile. Thank you for choosing us as your premier orthodontic provider!

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