Emergency Info

Ostler Orthodontics is committed to the care of patients in the Tri-Cities area. Below, you will find helpful information in the event of an orthodontic emergency. If you have any other questions, or if you need to schedule an appointment with the doctor, contact the office and a team member will be happy to assist you.

Handling a Minor Orthodontic Emergency

While there are very few true orthodontic emergencies, we are always here to help you if you are experiencing intense pain or a broken appliance. This page will help you quickly address some common issues, and determine whether you should schedule an appointment with us to follow up.

Most appliance problems can be remedied at home, and these guidelines will help you resolve issues in the time before your next appointment. In the case of a broken appliance, please schedule an appointment even if you are able to alleviate the pain, as this will lengthen the required treatment time if not repaired quickly.

Sore Mouth

Shortly after braces are put on, and any time an adjustment is made, teeth and gums often feel sore. To alleviate the pain, you may gargle lukewarm saltwater, made by dissolving one teaspoon of salt into eight ounces of water. You can also take Tylenol, or other over-the-counter pain relievers, following the directions on the bottle. A warm washc

Headgear Discomfort

If your headgear is causing pain, it's usually because it isn't being worn long enough. Be sure to adhere to your instructions, and wear your headgear for the full amount of time each day. If the face bow is bent, please call our office for an appointment, and do not try to adjust it yourself.

Loose Appliance

If an appliance is jabbing you, cover it with a small amount of wax.


Loose Brackets or Bands

If a band or bracket is loose or comes off the tooth, but is still attached to the arch wire, apply a small amount of wax to the affected area. If the arch wire also comes out, keep the bracket and call our office to schedule a repair appointment.

Loose Wire

First, try placing the wire back in place using tweezers that have been sterilized in alcohol. If you cannot replace the wire, try putting wax over the wire where it is poking you. If you must cut the wire, use fingernail clippers that have been washed and sterilized in alcohol. Carefully cut the wire behind the last bracket to which it is still attached.

Wire Irritations

Try moving the wire away from the irritated area with a cotton swab or pencil eraser. If the wire will not move, try covering the end of it with a small piece of cotton or wax.


Schedule an Appointment Today!

Thank you for choosing the office of Dr. M. Scott Ostler as your Tri-Cities orthodontic provider. If you have any questions, or wish to schedule an appointment, contact us, and a member of our team will be happy to assist you. We look forward to helping you achieve your ideal smile!

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